The Largest and The only Non-Narcotic Headache Clinic in East Tennessee
- The most experienced in Headache Management and in Botox therapy with over 8000 patients injected in 18 years.
Get the Relief You Need from Headaches and Migraines
Our Health Mission
Headaches and migraines can cause great pain and interfere with your activities of daily living, including work and time with family. As the leading headache specialist in Knoxville, TN, Dr. Evelyn Sevilla of the Neurology, Headache & Wellness Clinic offers a narcotic-free alternative to migraine and headache relief. Dr. Evelyn Sevilla has been the longest practicing headache specialist in Knoxville since 1988. Call your Doctor today and request a referral to our office!
What We Treat
- Chronic Migraines
- Cervical Dystonia / Spasmodic Torticollis
- Cluster Headaches
- Hemicrania Continua
- Paroxysmal Hemicrania
- Blepharospasm
- Hemifacial Spasm
- Temporomandibular Joint Disorders
- Bruxism
- Spasticity
- Orofacial Dyskinesia
Why Choose Dr. Sevilla?
- Solo practice since 1990
- A comprehensive approach provided by the most extensively trained neurologist in Knoxville.
- Four years training in Internal Medicine (Peter Bent Brigham, Boston; Cleveland Clinic, Ohio).
- Three years Neurology fellowship (Cleveland Clinic, Ohio). One-year Stroke Fellowship (University of Virginia).
- Passion for Headache Medicine.
- Serving East Tennessee & Accepting Patients Nationwide
- All patients are personally seen and managed by Dr. Sevilla
Privacy Policy
Effective Date: November 30, 2024
Neurology Headache and Wellness Clinic is committed to protecting your privacy and ensuring the security of your personal information. No mobile-opt-in will be shared with third parties for marketing purposes. This Privacy Policy describes how we collect, use, and protect your information when you opt to receive text (SMS) messages from us.
By opting to receive SMS messages, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
1. Information We Collect
When you opt-in to receive text messages from us, we may collect the following types of information:
● Personal Information: This may include your name, phone number, and other contact details you provide when signing up for text messaging.
● Healthcare Information: We may send appointment reminders, health insurance status, and other health-related communications. We will collect and process your healthcare-related data only as needed for these purposes.
2. How We Use Your Information
We use the information you provide for the following purposes:
● Appointment Reminders: To send appointment reminders, confirmations, changes in appointments in cases of scheduling conflicts, and other related notifications.
● Communication with You: To facilitate communication between you and our healthcare providers. We will only use your information to the extent necessary to provide these services, and for no other purposes, unless required by law.
3. Disclosure of Information We take your privacy seriously and will never share your personal or healthcare-related information with third parties for marketing purposes without your explicit consent. However, we may disclose your information in the following circumstances:
● To Our Providers and Staff: To provide you with the best healthcare services, your information may be shared with other healthcare providers with your consent as part of your care coordination.
● Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or court orders, including healthcare regulations like HIPAA (Health Insurance Portability and Accountability Act) in the U.S.
4. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal and healthcare-related information from unauthorized access, loss, or misuse. However, it is important to note that no method of electronic transmission is 100% secure. While we take all precautions, we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will take reasonable steps to delete or anonymize it, subject to applicable legal and regulatory retention requirements.
6. Your Rights and Choices
You have the following rights regarding your personal and healthcare information: ● Access: You may request access to the information we have about you.
● Correction: You can request that we correct any inaccuracies in your information.
● Deletion: You may request that we delete your information, subject to applicable laws and regulations.
● Opt-Out: You can opt-out of receiving text messages at any time by following the instructions provided above. To exercise any of these rights, please contact us at 865-531-2151
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to how we use your information, we will notify you via SMS or another appropriate method.
8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
● Dr. Evelyn A. Sevilla - Neurology Headache and Wellness Clinic
● Phone: 865-531-2151
● Email: a.charcot@knoxneuron.com
● Website: https://headacheknoxville.com/
SMS Messaging Terms and conditions for patients
Effective Date: November 30, 2024
These Terms and Conditions govern your use of the SMS messaging service provided by Neurology Headache and Wellness Clinic. By opting to receive SMS messages from us, you acknowledge and agree to the terms outlined in this Agreement.
1. Data Collection: We will collect your name and mobile phone number when you sign up for SMS updates. The information will be collected via physical form.
2. Data Usage: We use your data solely for sending updates and reminders related to our services.
3. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
4. Consent to Receive SMS Messages
- By signing an agreement form at the office and by entering your phone number, you agree to receive appointment reminders from Dr. Evelyn Sevilla's Neurology Headache and Wellness Clinic. By opting in to receive SMS messages, you acknowledge that you have read and understood these terms and conditions, and you agree to abide by them.
5. Purpose of SMS Messaging
SMS messaging may be used for the following purposes:
- Appointment Reminders: SMS can be used to remind patients of their upcoming appointments.
- Appointment Confirmations: After scheduling, SMS confirm appointments, ensuring that patients are aware of their scheduled time and providing an easy way for them to confirm or reschedule if needed.
- Appointment Rescheduling or Cancellations: If there are any changes to the doctor's schedule, SMS provides a quick way to inform patients about rescheduling, cancellations, or delays.
6. Opting In and Opting Out
- Opt-In - You can opt-in by signing an agreement form at the office and by entering your phone number, you agree to receive appointment reminders from Dr. Evelyn Sevilla's Clinic. By opting to receive SMS messages, you acknowledge that you have read and understood these Terms and Conditions, and you agree to abide by them. Text HELP to 865.531.2151 for assistance. Frequency of messages may vary depending on your appointment schedule, associated changes, and services you have requested. You can opt-out at anytime by replying "STOP" to any SMS message you receive from us. No further messages will be sent to your number. For our Privacy Policy and Terms & Conditions you may go to our website https://headacheknoxville.com/
- Text “JOIN” to 865.531.2151 to opt-in to receive appointment reminders and important updates from Dr. Evelyn Sevilla’s Neurology Headache and Wellness Clinic. Data rates may apply based on your cellphone carriers. No personal information will be shared with third parties for marketing purposes. Frequency of messages may vary depending on your appointment schedule, associated changes, and services you have requested. For our Privacy Policy and Terms & Conditions you may go to our website https://headacheknoxville.com/. You may opt-out of receiving text messages at any time by replying “STOP” to any message. No further messages will be sent to your number.
- Upon signing up for SMS, a confirmation message will be sent. " Thank you for choosing Dr. Evelyn Sevilla’s Neurology Headache and Wellness Clinic! You’ve successfully opted in to receive appointment reminders via text. If you ever wish to opt-out, reply STOP. For assistance, reply HELP."
- Opt-out - You can opt-out at anytime by replying "STOP" to any SMS message you receive from Dr. Evelyn Sevilla’s Neurology Headache and Wellness Clinic. No further messages will be sent to this number. Alternatively, you can contact our office at 865.531.2151 to request that you no longer receive SMS messages.
Confirmation Reply: You have successfully opted out of receiving text messages from Dr. Evelyn Sevilla’s Neurology, Headache, and Wellness Clinic. No Further text messages will be sent to this number. If you have any questions, call our office at 865.531.2151
- For HELP - Dr. Evelyn Sevilla’s Neurology Headache and Wellness Clinic SMS messaging system is not intended for emergency purposes.
- For emergency medical issues, please call 911 or go to the closest emergency room ASAP.
- For questions regarding your care, please call our office at 865.531.2151 or text HELP to 865.531.2151 for assistance. Message and data rates apply. You can also email us at a.charcot@knoxneuron.com visit our website at https://headacheknoxville.com/.
7. Message Frequency
- Message frequency is subject to your appointments, associated changes and services you have requested.
8. Privacy and Confidentiality
- We take your privacy seriously. Your phone number and any other personal information collected through SMS messages will only be used for the purposes outlined in this Agreement. All communications will be in compliance with HIPAA and will not be shared with third parties without your explicit consent, except as required by law.
9. Message Content and Limitations
● SMS messages will contain information that is specific to your care and appointments. However, SMS is not a secure communication method for sharing sensitive or detailed medical information. We will not send diagnostic information, sensitive medical records, or private health information via SMS unless required by law. ● If you receive a message in error, please contact us immediately, and we will correct the issue.
10. Costs
- Standard message and data rates may apply based on your mobile carrier and your phone plan. You are responsible for any fees associated with receiving SMS messages from us.
11. No Emergency Messages
- Our SMS messaging system is not intended for emergency purposes. If you have an urgent medical issue or emergency, please call 911 or visit the nearest emergency medical facility.
12. Changes to Service or Terms
- We reserve the right to modify or discontinue the SMS messaging service at any time. We may also update these Terms and Conditions. Any changes will be communicated to you in advance, and by continuing to receive SMS messages after such changes, you agree to the updated terms
13. Liability
- While we make reasonable efforts to ensure that our SMS service is available and secure, we cannot guarantee that the service will be free from interruptions, delays, or errors. We are not liable for any issues that arise from network issues or other technical failures outside of our control.
14. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Dr. Evelyn Sevilla's Neurology Headache & Wellness Clinic will not sell, rent, or share the collected mobile numbers
15. Contact Information
For questions, concerns, or to manage your SMS preferences, please contact us at:
● Dr. Evelyn Sevilla - Neurology Headache and Wellness Clinic
● Phone:865.531.2151
● Email: a.charcot@knoxneuron.com
● Website: https://headacheknoxville.com/
16. Acknowledgment
- By opting to receive SMS messages, you acknowledge that you have read and understood these Terms and Conditions, and you agree to abide by them.
Phone: 865-531-2151 Fax:865-691-3464
9217 Park West Boulevard Suite A-3, Knoxville, Tennessee 37923, United States
Clinic Hours: Mondays - Wednesdays 8:30AM – 4:00PM
Office Hours: Thursdays 8:30AM – 2:00PM
Fridays: Closed
Closed on all Public Holidays
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